PRICING

Annual Payment Option Available

CALL PRICING & PLANS

New Pricing from 1st July 2022

PAYG

Incoming Calls: £2.50

Outgoing Calls: £2.50

Minimum Monthly Payment: £50

TIER 2

£110 per Month for up to 50 Calls

Additional Incoming Calls: £2.50

Additional Outgoing Calls: £2.50

TIER 3

£210 per Month for up to 100 Calls

Additional Incoming Calls: £2.50

Additional Outgoing Calls: £2.50

TIER 4

£300 per Month for up to 150 Calls

Additional Incoming Calls: £2.50

Additional Outgoing Calls: £2.50

TIER 5

£487.50 per Month for up to 250 Calls

Additional Incoming Calls: £2.50

Additional Outgoing Calls: £2.50

TIER 6

£950 per Month for up to 500 Calls

Additional Incoming Calls: £2.50

Additional Outgoing Calls: £2.50

TIER 7

£1,387.50 per Month for up to 750 Calls

Additional Incoming Calls: £2.50

Additional Outgoing Calls: £2.50

OTHER SERVICES

LIVE CHAT MONITORING

£250 per Month

EMAIL MANAGEMENT
 

PAYG & TIER 2: £80

TIER 3: £100

TIER 4: £120

TIER 5: £140

TIER 6 & TIER 7: £160

SOCIAL MEDIA MONITORING

£160 per Month

CALLING NEW LEADS
 

£2.50 per Outgoing Call

INSURANCE BILLING
 

£2.00 per Appointment Billed

HOLIDAY CALL COVER

£110 for 50 Incoming Calls

+ Initial set-up fee: £50 (once-off)

Additional Incoming Calls: £2.50

COMPARE US

We invite you to compare our prices to those of our competitors

We regularly review our competitors' prices to ensure that our clients receive top service at the right price. Balance VA provides a specialised service to clinics in the MSK industry, whereby all our calls are answered by chiropractic assistants who understand the treatments and know our clients' clinicians and clinics.

Monthly
Package

Balance VA

Factotum

Real Time Reception

MyRuby

20 Calls

£50.00

£103.95

£70.00

£140.00

50 Calls

£110.00

£184.95

£160.00

£203.00

100 Calls

£210.00

£319.95

£270.00

£308.00

150 Calls

£300.00

£454.95

£392.50

£413.00

250 Calls

£487.50

£724.95

£600.00

£623.00

500 Calls

£950.00

£1,399.95

£955.00

£1,148.00

750 Calls

£1,387.50

£2,074.95

£1,405.00

£1,673.00

Cost per
Call

Balance VA

Factotum

Real Time Reception

MyRuby

20 Calls

£2.50

£5.20

£3.50

£7.00

50 Calls

£2.20

£3.70

£3.20

£4.06

100 Calls

£2.10

£3.20

£2.70

£3.08

150 Calls

£2.00

£3.03

£2.62

£2.75

250 Calls

£1.95

£2.90

£2.40

£2.49

500 Calls

£1.90

£2.80

£1.91

£2.30

750 Calls

£1.85

£2.77

£1.87

£2.23

We've got a very talented in-house accountant. For any questions regarding billing or recommendations on moving to a new Calls Package, reach out to our accountant at accounts@balanceva.co.uk

Balance VA